Customer Service Representative - Jostens Kinderkraft
Jostens•Sedalia, MO
•Onsite
About The Position
Customer Service Representative for Jostens Kinderkraft. Jostens Kinderkraft has everything to make graduation day special for graduates of Preschool, Kindergarten and Elementary schools. This position supports the sale and ordering process of graduation caps, gowns, certificates and diplomas, sashes, tassels done by preschools, schools and parents. Visit the product website at https://jostenskinderkraft.com.
Requirements
- High School Diploma or GED
- 3 or more years customer service experience
- Knowledge of sales techniques
- Solid cash handling and math skills for estimating
- Working knowledge of full MS Office suite
- Pleasant and professional telephone presence
Responsibilities
- Provide front line support in answering customer questions over the telephone for Kinderkraft products
- Initiate product orders
- Monitor orders in progress to ensure on time delivery
- Maintain and enhance knowledge of production capabilities in order to understand when job requests must be expedited
- Work with other internal facilities for order fulfillment
- Work with external vendors for inventory control
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
