Customer Service Representative
About The Position
The Customer Service Representative is a key contributor to the Oakworks family and we want your experience to be a part of it! This is your opportunity to bring innovative solutions to improve the customer’s experience by providing an upbeat and professional work ethic and demeanor. Oakworks is seeking to add an exceptional and experienced customer service representative to our team. Your drive and initiative to excel in a fast-paced, team oriented, and customer service environment will provide for a prosperous work arena. Your ability to handle multiple tasks such as obtaining, placing and submitting orders, tabulating pricing and shipment details and handling all customer requests will add to the team’s success. Opportunities to strengthen customer relationships and support business growth through account management. Future opportunity to serve as a point of contact for customer accounts, fostering strong relationships and ensuring a positive customer experience.
Requirements
- High school diploma or GED
- 5 years proven customer service experience, preferably in the medical/manufacturing industry
Nice To Haves
- Associates Degree
Responsibilities
- Obtaining, placing and submitting orders
- Tabulating pricing and shipment details
- Handling all customer requests
- Strengthening customer relationships
- Supporting business growth through account management
- Serving as a point of contact for customer accounts, fostering strong relationships and ensuring a positive customer experience
Benefits
- Medical
- Dental
- 401k Match
- Company paid vision
- Company paid Short Term Disability and Long Term Disability
- Company paid life insurance
- Company paid Spouse and dependent life insurance
- Paid Time Off (PTO)
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
