Customer Service Representative - Edmonton - UniFirst Canada

UniFirst • Edmonton, AB

14h • Onsite

About The Position

As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry. UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you’re family! UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally. Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you. Are you a “people person" who loves delivering outstanding customer service?

Requirements

• High School Diploma or equivalent experience
• Microsoft Office (Word, Excel)
• Data Entry
• Strong interpersonal skills
• Professional and pleasant telephone manner
• Strong team player
• Capable of working independently
• Enjoys dealing with people and resolving problems

Nice To Haves

• Experience on an AS400 system with some PC exposure

Responsibilities

• Handle telephone inquiries and taking orders over the phone
• Data entry
• Provide inside support to sales representatives
• Help resolve any customer issues regarding their account
• Process credits and exchanges
• Collection of Accounts Receivables
• Receive "walk-in" customers, i.e. show samples, measure, take orders
• Assist in various telemarketing projects

Benefits

• RRSP with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Vacation
• Sick Time
• Paid Holidays
• Direct Payroll Deposit
• Tuition Reimbursement
• 30%25 Employee Discount
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees