Customer Service Representative (Casual) - Vermilion Bay
About The Position
Do you make an impact on the people you meet? Do you have a charismatic personality, and love engaging with people, both customers and colleagues? If this sounds familiar, then we'd love to have you on our team! Reporting to the Store manager, you will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and spirits. You will be working on-site. As a Customer Service Representative, your role will include: Customer engagement, sharing product knowledge and providing a best in class customer experience, whether operating our computerized cash registers or on the store floor. Great interpersonal skills, with the ability to interact and create positive experiences with customers, co-workers, wholesale and trade representatives. Assisting with receiving of inventory, unloading trucks, handling product, stock replenishment and maintaining Customer Ready Standards. Job rotational duties occasionally include repetitive lifting of cases in varying weights and sizes, (weighing up to 40lbs/18kgs) standing continuously, and processing customer transactions all while leaving a phenomenal lasting impression. You enjoy working with the public and you recognize exceptional customer service when you see it, and know how to deliver it yourself, everyday with every customer. This job is part of a union, requiring payment of union dues which is currently 1.35% of your gross earnings. There is a world of opportunities at the LCBO… Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.
Requirements
- Eligible to work in Canada
- Be a minimum of 18 years of age
- Agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO (or provide a satisfactory criminal record check issued within the past six (6) months of your first day of employment)
- Available for work during peak business periods (i.e. Christmas, tourist periods, etc.)
- Wear a black shirt, black pants and black shoes for the duration of your shift
Responsibilities
- Customer engagement, sharing product knowledge and providing a best in class customer experience, whether operating our computerized cash registers or on the store floor
- Great interpersonal skills, with the ability to interact and create positive experiences with customers, co-workers, wholesale and trade representatives
- Assisting with receiving of inventory, unloading trucks, handling product, stock replenishment and maintaining Customer Ready Standards
- Job rotational duties occasionally include repetitive lifting of cases in varying weights and sizes, (weighing up to 40lbs/18kgs) standing continuously, and processing customer transactions all while leaving a phenomenal lasting impression
Benefits
- Comprehensive suite of benefits
- Access to an Employee & Family Assistance Program
- Defined Benefit Pension
- Discounts on products and services via Workperks
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
