Customer Service Representative (Mon-Fri, 8:30AM-5PM)

Midwest Refrigerated Milwaukee, Inc.•Madison, WI

2h•Onsite

About The Position

This position is responsible for working directly with one of our customers by providing on-site support for their product in our warehouse. Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value Added Services such as specialty packing, kitting and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It’s an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.

Requirements

Previous office experience preferred
Knowledge of Microsoft Office (Word, Excel) preferred

Responsibilities

Check in all incoming/outgoing drivers; call warehouse to confirm door assignment
Prepare unloading tally’s for warehouse to receive
Close out drivers; add arrival and depart times in CAM
Close outbound shipments & send all BOL’s to customer
Close inbound orders upon receiving from dock; send all inbound paperwork to drivers
Answer phones; schedule appointments
Activate/inactivate lot codes
Adjust receiving tickets for the dock
Additional office duties as needed