Customer Service Representative
Speedy Delivery LLC•Rancho Cucamonga, CA
•$18 - $20•Onsite
About The Position
Speedy Delivery LLC is looking for a Customer Service Representative in the LA area. This individual is detailed, well-spoken, reliable, and enjoys tracking problems and speaking with customers. They possess excellent customer service skills and remain calm under pressure when juggling multiple calls. The role requires a High School diploma or GED equivalent and customer service experience. Proficiency with computers and technology is also necessary.
Requirements
- Detailed and well spoken.
- Reliable.
- Enjoys tracking problems and speaking with customers.
- Possesses excellent customer service skills.
- Remains calm under pressure when juggling multiple calls.
- Has a High School diploma or GED equivalent.
- Has customer service experience.
- Is proficient with computers and technology.
Responsibilities
- Monitoring delivery completions.
- Enforce company policies with delivery teams.
- Communicate daily with customers to get feedback about delivery.
- Address customer service issues, complaints and answer questions.
- Perform data entry tasks.
- Monitor surveys and reports to escalate customer complaints and driver training issues as needed.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
