Customer Service Rep(02958) - 608 Vandalia St

Domino's Franchise•Collinsville, IL
•Onsite

About The Position

Domino's Pizza is seeking a friendly and efficient Customer Service Representative at its 608 Vandalia St location in Collinsville, United States. The role supports a positive customer experience by handling orders and transactions, preparing pizzas, maintaining the work area, and collaborating with the team. The position requires standing for extended periods and lifting items weighing up to 25 lbs. Candidates must pass a pre-employment drug test and criminal background check.

Requirements

  • Strong communication skills and a friendly, professional demeanor.
  • Ability to follow directions and adhere to company policies and procedures.
  • Flexibility to work various shifts, including weekends and holidays.
  • Physical stamina to stand for extended periods and lift up to 25 lbs.
  • Basic math skills for accurate cash handling and order processing.
  • Ability to thrive in a fast-paced environment while maintaining attention to detail.
  • Team-player mentality and willingness to assist colleagues.
  • Positive attitude and an easy smile to enhance customer interactions.
  • Reliable transportation to and from work.
  • Ability to pass a pre-employment drug test and criminal background check.

Responsibilities

  • Answer phone calls and take customer orders accurately and efficiently.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Process cash and credit card transactions accurately.
  • Provide exceptional customer service, address inquiries, and resolve issues promptly.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to support smooth operations during busy periods.
  • Assist with additional tasks as needed, including cleaning and restocking supplies.
  • Lift and move items weighing up to 25 lbs. as required.
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