Customer Service Representative

Foundever•Las Vegas, NV

2d•Onsite

About The Position

Join our team as a Customer Service Representative at Foundever, supporting one of the largest and most trusted financial service providers in the U.S. You’ll assist customers by resolving issues and managing their financial needs through inbound calls. At Foundever, you’ll use your compassion and communication skills to deliver exceptional service. With paid training and comprehensive benefits, you’ll be equipped to prioritize your well-being while making a meaningful impact on your work. This position requires you to be on-site. Must live with 50 miles of the Las Vegas site: 420 E, Pilot Rd, Las Vegas NV, 89119

Requirements

Must be at least 18 years old to apply.
High School Diploma or GED equivalent is required.
Must have open availability – flexibility is key!
Ability to navigate system tools to search for answers & information.
Connect with customers and clients while assisting with their financial and banking needs.
Self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance.

Nice To Haves

6 months to 1 year of relevant experience in the customer service industry

Responsibilities

Assist customers by resolving issues and managing their financial needs through inbound calls.
Deliver exceptional service using compassion and communication skills.
Navigate system tools to search for answers & information.
Connect with customers and clients while assisting with their financial and banking needs.