Customer Service – Booking Specialist

Aisles & Abroad•Houston, TX

5d•Remote

About The Position

The company is seeking friendly, detail-oriented remote customer service representatives focused on cruise and hotel bookings. The role involves helping clients research, plan, and secure hotel accommodations that match their needs and preferences. It is suited to people who enjoy helping others, are interested in travel, and are comfortable working remotely. Comprehensive training and ongoing support are provided. The position offers flexible scheduling and remote work. Compensation is listed as $45,000–$75,000 per year, with performance-based earning potential. Team members receive access to industry tools and resources, mentorship, travel-related discounts and perks, and opportunities for personal and professional growth.

Requirements

Strong communication and customer service skills.
Professional, positive, and client-focused attitude.
Ability to work independently and manage time effectively.
Basic computer proficiency and reliable internet access.
Interest in travel and hospitality.

Nice To Haves

Previous experience in customer service, hospitality, or sales is beneficial but not required.

Responsibilities

Assist clients with selecting and booking hotel accommodations.
Provide accurate information about hotel options, amenities, pricing, and availability.
Respond to client inquiries by phone, email, and online platforms in a timely and professional manner.
Maintain accurate records of client interactions and bookings.
Collaborate with team members to support a smooth client experience.
Stay informed about travel trends and hotel offerings.
Participate in virtual training sessions and team meetings.