Customer Service Representative

FASTSIGNS #160901•Mesa, AZ

21h•$19 - $21•Onsite

About The Position

FASTSIGNS #160901 is hiring for a Customer Service Representative to join our team! This role involves being the initial contact with current and prospective customers, preparing estimates, implementing work orders, and ensuring timely delivery of finished orders. The position also includes participating in daily team meetings, executing business and marketing plans, and being intimately involved in the success of the FASTSIGNS Center. The Customer Service Representative will interact with customers via email, telephone, in-person, and at their place of business, with the goal of building long-lasting relationships and turning prospects into long-term clients. The company is looking for individuals who enjoy working with people, helping them solve problems through advice and consultation, and are seeking a job with constant learning, skills growth, and a career path in the sign industry.

Requirements

High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work

Nice To Haves

2-3 years of retail or counter sales experience preferred

Responsibilities

Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.