Customer Service Rep(01522) - 5201 Grand Blvd

Domino's Franchise • St Louis, MO

14h • Onsite

About The Position

The Customer Service Representative works at the company's St. Louis store at 5201 Grand Blvd and provides customer service while supporting day-to-day store operations. The role handles phone calls, customer inquiries and orders, prepares food, processes cash and point-of-sale transactions, and helps keep the work area clean, organized, and stocked. Representatives collaborate with coworkers during busy periods and follow company procedures and food safety guidelines.

Requirements

• Excellent customer service skills and a friendly, professional demeanor.
• Strong verbal and written communication abilities.
• Basic math skills for handling cash transactions.
• Ability to follow directions and adhere to company standards.
• Physical stamina to stand for extended periods and lift and move items weighing up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Basic computer skills for operating point-of-sale systems.
• Ability to multitask and work efficiently in a fast-paced environment.
• Team-oriented mindset and willingness to support colleagues.
• Must be able to pass a criminal background check.

Nice To Haves

• Food service industry knowledge.
• High school diploma or equivalent preferred.

Responsibilities

• Answer incoming phone calls and handle customer inquiries professionally.
• Take and process customer orders accurately and efficiently.
• Prepare food items according to company standards and recipes.
• Operate the cash register and handle financial transactions.
• Provide customer service, address concerns, and resolve issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to support smooth operations during busy periods.
• Assist with other tasks as needed, including cleaning and restocking.
• Adhere to company policies, procedures, and food safety guidelines.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed