Customer Service Rep(05632) - 1146 East White Street

Domino's Franchise•Rock Hill, SC

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The role involves taking customer orders, answering questions, and helping ensure each customer has a positive experience. Representatives work with the team to support smooth store operations and customer satisfaction. The position also requires following Domino’s pizza-making standards, maintaining a clean and professional appearance in accordance with the dress code, and working efficiently in a fast-paced environment.

Requirements

  • Must be at least 16 years of age.
  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must maintain a friendly manner and a smile with customers.
  • Must adhere to Domino’s pizza-making standards and procedures and maintain a professional appearance in accordance with the dress code.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service over the phone and in person.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns patiently and understandingly.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean, professional appearance in accordance with the Domino’s dress code.
  • Work with hustle and energy in a fast-paced environment.

Benefits

  • Health insurance for eligible employees.
  • Paid time off for eligible employees.
  • 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development.
  • Flexible schedules.
  • Opportunity to grow and advance within the company.
  • Competitive pay and benefits.
  • Fun and friendly work environment.
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