Customer Service Rep(02563) - 3851 Moller Road

Domino's Franchise•Indianapolis, IN
•Onsite

About The Position

RPM Pizza is seeking a Customer Service Representative (CSR) to serve as a primary point of contact for Domino’s customers. The role focuses on creating a pleasant customer experience through professional, optimistic service, accurate order-taking, and help resolving problems. CSRs also help prepare products, maintain a clean and sanitized store, learn organizational and inventory skills, and operate store equipment. This variable-hour position offers competitive pay, with hours varying by week.

Requirements

  • Must be at least 16 years old; a work permit may be required in some areas.
  • Willingness to learn.
  • Strong communication and verbal skills.
  • Basic math skills, including the ability to count change.
  • Outgoing, positive, and upbeat attitude.
  • Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Responsibilities

  • Create a fun, happy, and exciting environment for customers while taking orders.
  • Represent the brand and maintain a professional, positive image.
  • Keep the store clean and sanitized for team members and customers.
  • Help prepare products to the required standard.
  • Learn organizational and inventory skills.
  • Provide excellent customer service and take ownership of resolving problems.
  • Manage time and multitask in a competitive work environment.
  • Use store equipment and technology, and operate all equipment inside the store.
  • Work in a diverse environment and contribute to team building and problem-solving.

Benefits

  • Great product discounts.
  • Training programs for the role.
  • Development opportunities through RPM Pizza College.
  • Opportunity to develop skills for future career growth, including a potential path to owning a Domino’s store.
  • Opportunity to give back to the community through partnerships and donations.
  • Medical, dental, and vision insurance available if the CSR averages at least 30 hours per week during a designated nine-month measurement period.
  • 401(k) program available.
  • Competitive pay.
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