Customer Service Rep (05066) - 10039 S Orange Ave , Suite B

Domino's Franchise•Orlando, FL

About The Position

Domino’s is seeking a part-time Customer Service Representative to support busy periods and provide friendly service to customers. The role includes taking and processing orders, addressing customer concerns, handling cash, upselling, preparing food and pizzas, maintaining food and portion controls, following hygiene and food-safety practices, and cleaning. Team members receive in-store training and support from a manager or teammate. The position is hiring for peak weekend shifts, Friday through Sunday, and requires applicants to be at least 18 years old.

Requirements

Must be at least 18 years old.
Ability to comprehend and provide correct written instructions.
Ability to communicate verbally with customers and co-workers.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.

Responsibilities

Demonstrate a friendly, positive attitude and strong customer service skills.
Take orders over the phone and in person, and receive and process telephone orders.
Address customer concerns.
Handle cash and make correct monetary change.
Upsell products.
Make high-quality pizzas and prepare other products.
Maintain food and portion control.
Follow hygiene and food-safety practices.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Operate equipment and use a computer keyboard or touch screen to enter orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and co-workers to process orders.