Customer Service Rep(02967) - 427 Edwardsvillle Rd

Domino's Franchise•Troy, IL
•Onsite

About The Position

Domino's Pizza is seeking a friendly and efficient Customer Service Representative for its 427 Edwardsvillle Rd location in Troy, United States. The role supports a positive customer experience by handling orders and inquiries, preparing pizzas, processing payments, and helping maintain an organized work environment. The representative works with team members to support smooth operations, especially during busy periods, and assists with cleaning tasks as needed.

Requirements

  • Strong communication skills and a friendly, professional demeanor.
  • Ability to follow directions and adhere to company policies and procedures.
  • Flexibility to work various shifts, including weekends and holidays.
  • Basic math skills for accurate cash handling and order processing.
  • Ability to stand for extended periods and lift up to 25 lbs.
  • Team-player mentality with a positive attitude.
  • Ability to thrive in a fast-paced environment and multitask effectively.
  • Strong attention to detail to ensure order accuracy.
  • Customer-focused mindset and commitment to excellent service.
  • Willingness to learn and adapt to new processes and technologies.

Responsibilities

  • Answer phone calls and take customer orders accurately and efficiently.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Process cash and credit card transactions.
  • Provide customer service by addressing inquiries and resolving issues promptly.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to ensure smooth operations during busy periods.
  • Assist with cleaning tasks as needed.
  • Lift and move items weighing up to 25 lbs.
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