Customer Service Rep(05577) - 1600 Cross Link Rd, #101

Domino's•Raleigh, NC

2d•$10 - $12•Onsite

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, NC, is hiring a Customer Service Representative to take orders, answer customer questions, and help ensure positive customer experiences. The role involves phone-based service as well as teamwork to support smooth store operations. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work efficiently in a fast-paced environment, and treat customers with friendliness and a positive attitude. The company describes opportunities for growth and advancement within the organization.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must follow Domino’s pizza-making standards and procedures.
Must maintain a clean and professional appearance in accordance with the dress code.
Must be friendly and maintain a positive attitude with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service, including a friendly and positive manner.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns patiently and understandingly.
Work as part of a team to support smooth operations and positive customer experiences.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean, professional appearance and adhere to the Domino’s dress code.
Work with speed and efficiency in a fast-paced environment.