Customer Service Rep - Toombs HD
About The Position
The Toombs County Health Department is seeking a highly qualified candidate to fill the full-time, salaried position of Customer Service Representative based in Lyons, GA. The Southeast Health District's mission is to promote and protect the health of people in Southeast Georgia, uniting with individuals, families, and communities to improve and enhance their quality of life. We have clinic locations in 16 counties in Georgia. As a member of the Southeast Health District, you will join a dedicated group of public health professionals. Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play. Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and the people of Georgia. Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths. Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long-term career. Take Part in a Hands-on Working Culture – Work in a unique culture of active engagement and problem-solving, no matter your role. Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself.
Requirements
- High school diploma/GED
- One (1) year of experience communicating information in a customer service setting
Nice To Haves
- Computer experience (Word, EXCEL, PowerPoint, data entry, etc.)
- Public Health experience
- Experience working in an office and/or clinic setting
- Customer Service skills
Responsibilities
- Under limited supervision, coordinates administrative operations requiring advanced knowledge of Health Department operations, policies, and procedures.
- Provides guidance, consultation, and technical assistance to clients and others within the organization.
- Researches and analyzes program/operation data and generates reports as needed.
- Provides clerical support for different Public Health programs and excellent customer service to internal and external customers.
Benefits
- Wellness breaks during the workday (up to 30 minutes per workday for wellness activities)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
