Customer Service Rep(02704) -950 N. Farnsworth Ave

Domino's Franchise • Aurora, IL

2d

About The Position

The Customer Service Representative deals directly with customers by telephone, electronically, and face to face. The role requires memorized knowledge of the menu, handling and resolving customer inquiries and complaints, and providing friendly service. Representatives also help prepare food products and clean, sweep, and maintain the front of the store. Orientation and on-the-job training are provided. Starting pay is $15 per hour.

Requirements

• Ability to communicate verbally with customers and co-workers.
• Clear and upbeat speaking voice when communicating with customers.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Clean-cut and personable.
• Outgoing and energetic.
• Dependable, reliable, punctual, prompt, and responsible.
• Quick learner and self-motivated.

Responsibilities

• Deal with customers by telephone, electronically, and face to face.
• Memorize and know the menu.
• Handle and resolve customer inquiries and complaints.
• Smile and provide a friendly demeanor when interacting with customers, both by phone and in person.
• Help prepare food products.
• Clean and sweep, and help keep the front of the store clean.
• Communicate with customers and co-workers to process orders by phone and in person using a touch-screen computer system.
• Take and process orders.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed