Customer Service Representative - Bilingual (English/Spanish)

Kane's Furniture • Pinellas Park, FL

23h • Onsite

About The Position

As a Customer Service Representative, you’ll play a key role in delivering a seamless customer experience—from purchase to delivery and beyond.

Requirements

• Bilingual (English/Spanish) strongly preferred
• 1–3 years of customer service experience (retail, call center, or similar)
• Excellent phone and interpersonal communication skills
• Strong written communication and multitasking abilities
• Comfortable using computers and customer management systems
• Professional demeanor and clear speaking voice

Responsibilities

• Provide friendly, professional support via phone and internal systems
• Resolve customer inquiries and issues independently and efficiently
• Follow up promptly to ensure customer satisfaction
• Maintain accurate records of all customer interactions
• Perform administrative and clerical tasks in a timely manner
• Update and manage customer service reports

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Profit Sharing
• Paid Time Off (PTO) & Vacation
• Life Insurance
• Employee Furniture Discounts
• Career advancement opportunities (we promote from within!)
• Community involvement (Habitat for Humanity, American Heart Association, and more)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed