Customer Service Rep(08856) - 110-7 West King Street

Domino's Franchise•Kings Mountain, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is seeking a friendly and enthusiastic Customer Service Representative. The representative serves as a customer-facing voice of the company by taking orders, answering questions, and helping customers have a positive experience. The role also involves contributing to smooth store operations as part of a team. Employees are expected to make pizzas according to Domino’s standards, maintain a clean and professional appearance in compliance with the dress code, work with hustle and energy, and provide friendly service to every customer.

Requirements

  • Must be at least 16 years of age.
  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must work with hustle and energy and provide friendly service to customers.
  • Must follow Domino’s pizza-making standards and dress code.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service to customers.
  • Answer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns patiently and understandingly.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Prepare pizzas according to Domino’s standards and procedures.
  • Maintain a clean, professional appearance and adhere to the Domino’s dress code.

Benefits

  • Competitive pay of $10–$12 an hour.
  • Benefits for eligible employees, including health insurance, paid time off, and a 401(k).
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunity to grow and advance within the company.
  • Flexible scheduling.
  • Fun and friendly work environment.
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