Customer Service Representative
Harvestadvertisinginc•Charlotte, NC
About The Position
Harvest Advertising Inc. is seeking a professional and customer-focused Customer Service Representative to assist customers and help provide an efficient, positive experience.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication
- Friendly and customer-focused personality
- Strong organizational and problem-solving abilities
- Ability to work independently and as part of a team
- Comfortable communicating with customers in person and by phone
Nice To Haves
- Previous customer service, retail, hospitality, or sales experience is a plus
Responsibilities
- Respond to customer questions and service requests
- Provide accurate information about products, services, and promotions
- Assist customers with routine concerns and requests
- Follow up on customer inquiries when necessary
- Maintain organized records of customer interactions
- Identify customer needs and coordinate appropriate assistance
- Gather and communicate customer feedback
- Support customer satisfaction initiatives
- Assist with customer-facing promotional activities when needed
- Maintain professional communication during every interaction
Benefits
- Paid training
- Professional development
- Supportive team environment
- Career advancement opportunities
- Hands-on customer service experience
- Competitive compensation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
