Customer Service Representative

Able Industrial ProductsOntario, CA
Onsite

About The Position

Join our team at Able Industrial Products Inc. as a Full Time Customer Service Representative. Located in Ontario, California, Be part of a team that thrives in an onsite environment that fosters collaboration and creativity. Picture yourself helping customers solve their challenges. With a competitive pay range of $21.00 to $25.00 per hour, your efforts will be well rewarded as you become a go-to problem solver in our customer-focused culture. Here, every day presents a new opportunity to be forward-thinking and make a real impact. Ready for a role that combines integrity and fun? You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Competitive Salary. It’s time to take the leap and join us at Able Industrial Products Inc.! What would you do as a Customer Service Representative As a new Full Time Customer Service Representative at Able Industrial Products Inc., you can expect an engaging and fulfilling daily routine. Your day will kick off at 8:00 am, where you’ll dive into answering customer inquiries, providing solutions, and troubleshooting product-related issues. Each interaction is an opportunity to showcase your problem-solving skills and deliver exceptional service! You'll also collaborate with team members to share insights and practices, enhancing our collective performance. Expect to manage customer accounts, process orders, and follow up on inquiries throughout the day, all while maintaining a friendly and professional demeanor. Your schedule runs Monday through Friday, 8:00 am to 4:30 pm—perfect for work-life balance while keeping you energized for a productive week ahead.

Requirements

  • Proficiency in Microsoft 365
  • Strong communication skills, both verbal and written
  • Knack for problem-solving

Nice To Haves

  • Familiarity with MRP systems
  • Background in manufacturing

Responsibilities

  • Answering customer inquiries
  • Providing solutions
  • Troubleshooting product-related issues
  • Collaborating with team members to share insights and practices
  • Managing customer accounts
  • Processing orders
  • Following up on inquiries

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Life Insurance
  • Competitive Salary
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