Customer Service Representative

AmeriVet • Lima, OH

10d • Onsite

About The Position

Full-time Receptionist needed in this high-volume veterinary hospital. Excellent interpersonal communication, computer skills required, and typing skills. Preferably, applicants have experience in reception and office administration and have previous veterinary clinic experience. The purpose of this position is to provide outstanding client service. The Receptionist job includes but is not limited to answering the phone, differentiating between routine and emergency cases, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff. Applicants must be able to perform multi-task-oriented duties autonomously with a team-oriented approach. Position involves extended standing, sitting, walking, bending, stooping, and some lifting.

Requirements

• Excellent interpersonal communication skills
• Computer skills
• Typing skills
• Ability to perform multi-task-oriented duties autonomously with a team-oriented approach

Nice To Haves

• Experience in reception and office administration
• Previous veterinary clinic experience

Responsibilities

• Answering the phone
• Differentiating between routine and emergency cases
• Scheduling appointments
• Greeting clients
• Admitting and checking out patients
• Processing payments
• Managing financial information
• Communicating information between clients and staff

Benefits

• Tailored development programs
• Mentorship
• Career pathing
• Competitive pay
• Performance bonuses
• 401(k) matching
• Student loan assistance
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Mental health resources
• Generous paid time off
• Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed