Customer Service Representative
About The Position
Poway Animal Hospital is a long-standing animal hospital with deep ties to the community, located in beautiful Poway, California. We value compassionate, high-quality veterinary care for pets, and provide excellent client service in an upbeat and fun working environment. Our 3-doctor practice provides quality medicine while striving to make an impact in our community and treat our patients/clients like family. We are currently looking for a full time outgoing individual with a strong customer service background. This person will be a team player who can also work independently, multitask, and have a strong attention to detail. This position includes client check in and check out, cash handling, heavy phones, medication knowledge, interaction with pets, all office duties, and hospital maintenance. This position includes Saturday hours.
Requirements
- Minimum three years customer service required
- Full time availability
- Ability to work independently and multitask
- Strong attention to detail
Nice To Haves
- Minimum one year Veterinary experience preferred
Responsibilities
- Client check in and check out
- Cash handling
- Heavy phones
- Medication knowledge
- Interaction with pets
- All office duties
- Hospital maintenance
Benefits
- $18-20 per hour depending on experience
- Comprehensive benefits package; including healthcare, dental, and vision insurance
- 401K with employer matching
- Life Insurance
- Flexible scheduling available
- Work-life balance
- Paid time off (holiday and sick pay available)
- Pet discount
- Tailored development programs, mentorship, and career pathing
- Competitive pay
- Performance bonuses
- Student loan assistance
- Mental health resources
- Generous paid time off and holidays
- Supportive, collaborative environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
