About The Position

Domino’s Pizza is seeking a friendly and enthusiastic Customer Service Representative to take customer orders, answer questions, and help ensure customers have a positive experience. The role involves taking phone orders accurately and efficiently; providing excellent service; answering questions about the menu, promotions, and delivery services; and addressing customer concerns with patience and understanding. The representative works as part of a team to support smooth store operations and customer satisfaction. The position also requires following Domino’s pizza-making standards and procedures, maintaining a clean and professional appearance in accordance with the dress code, working with hustle and energy in a fast-paced environment, and treating customers with friendliness and a positive attitude.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Friendly demeanor and positive attitude when serving customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean and professional appearance in accordance with the Domino’s dress code.

Benefits

  • Competitive pay.
  • Health insurance for eligible employees.
  • Paid time off for eligible employees.
  • 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunity for growth and advancement.
  • Flexible schedules.
  • Fun and friendly work environment.
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