Customer Service Representative Customer Service Representative

Foundever® • Sumter, SC

12d • Onsite

About The Position

As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.

Requirements

• Must reside in Sumter, SC, or within commuting distance
• Must be at least 18 years old
• High school diploma or GED equivalent is required
• Must have flexible availability during operating hours
• A professional attitude and aptitude for customer service are essential
• Proficient in navigating system tools to search for information and answers
• Demonstrated ability to deliver exceptional service consistently
• Dependable and responsible, with a strong commitment to your role
• Capable of assessing situations and developing empathetic solutions
• A personal drive to serve others with compassion and professionalism
• Strong organizational abilities to manage tasks effectively
• Ability to independently learn and successfully pass the paid training provided by Foundever.

Nice To Haves

• Preferred 6 months to 1 year of relevant work experience

Responsibilities

• Assist customers with their entry-level banking and financial needs.

Benefits

• 401(k)
• medical
• dental
• vision
• wellness programs
• paid time off
• employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED