Customer Service Representative - New Castle

Youngstown Area Goodwill Industries • New Castle, PA

3h • Onsite

About The Position

Youngstown Area Goodwill Industries, Inc. is seeking a friendly and dependable Customer Service Representative to enhance the shopping experience at its Goodwill store in New Castle, Pennsylvania. The role involves assisting customers, processing transactions, maintaining store areas, and supporting the team in meeting store goals. Candidates should have strong communication skills, a positive attitude, and reliable attendance. Training and support are offered to help employees succeed. Previous customer service or retail experience is preferred but not required.

Requirements

• Strong interpersonal and communication skills.
• Ability to stand for extended periods and lift up to 15 pounds.
• Reliability, punctuality, and consistent attendance.
• Ability to pass a background check; the posting states that a criminal background unsuitable for a retail environment is not acceptable.
• Basic math skills for handling cash transactions.

Nice To Haves

• Previous customer service or retail experience is preferred but not required.

Responsibilities

• Greet and assist customers in a welcoming and professional manner.
• Answer customer inquiries and provide information about products and store policies.
• Process transactions accurately using the cash register.
• Maintain a clean and organized sales floor and checkout area.
• Restock merchandise and help ensure displays are appealing.
• Collaborate with team members to meet store goals.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed