Customer Service Rep(08930) - 112 John Earl St.

Domino's Franchise•Hillsborough, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The role is the voice of the company: taking customer orders, answering questions about the menu, promotions, and delivery services, and helping customers have a positive experience. The representative works with the team to support smooth store operations and customer satisfaction. The job also requires following Domino’s pizza-making standards and procedures, maintaining a clean and professional appearance in accordance with the dress code, and working with hustle and energy in a fast-paced environment. The company describes opportunities for growth and advancement.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and ability to find solutions.
Basic computer skills and familiarity with point-of-sale systems.
Must adhere to Domino’s pizza-making standards and procedures.
Must maintain a clean and professional appearance in accordance with the Domino’s dress code.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service and maintain a positive attitude with customers.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns patiently and understandingly.
Work as part of a team to support smooth operations and happy customers.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean, professional appearance and adhere to the Domino’s dress code.
Work efficiently in a fast-paced environment.