Customer Service Representative

Teledyne Technologies IncorporatedRichmond, BC
$38,000 - $50,700

About The Position

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Join a team at the forefront of machine vision, delivering imaging solutions that power quality inspection, automation, and intelligent systems across global industries. As part of Teledyne FLIR Integrated Imaging Solutions, you’ll support a fast‑paced Sales Operations environment where accuracy, responsiveness, and customer focus directly impact business success. If you enjoy working with data, coordinating across teams, and ensuring customers receive timely, high‑quality service, this role offers a strong foundation to grow within a technically rich organization.

Requirements

  • Strong attention to detail and numerical accuracy
  • Clear written and verbal communication skills
  • Organised, reliable, and team‑oriented approach
  • 1–2 years in customer service or sales operations

Nice To Haves

  • SAP or ERP system experience
  • Proficiency in Microsoft Excel and Office tools
  • Multilingual capability
  • Experience in cross‑cultural or global environments

Responsibilities

  • Process and manage sales orders in SAP with accuracy and speed
  • Handle and triage incoming customer emails
  • Coordinate shipments and respond to order‑related enquiries
  • Support sales teams with day‑to‑day operational needs
  • Assist with RMA and credit/accounting communications
  • Maintain and organise sales content for internal use
  • Identify and contribute to process improvements
  • Collaborate with internal teams and external sales representatives
  • Provide reliable administrative support across Sales Operations

Benefits

  • Work on meaningful, real‑world industrial applications
  • Exposure to advanced imaging and automation technologies
  • Collaborative, cross‑functional team environment
  • Opportunities to improve processes and drive impact
  • Stability within a global technology organisation
  • Learning and growth in a technical sales setting
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