Customer Service Representative

MCDOUGALL ENERGY INC • Sault Ste. Marie, ON

5d • Onsite

About The Position

McDougall Energy is seeking a motivated, results-driven individual to join their team as a part-time Customer Service Representative at their Korah Road location in Sault Ste Marie, ON. This position is responsible for providing prompt, efficient, and courteous customer service, maintaining a clean and safe work environment, ensuring accurate operation of cashier systems, and balancing paperwork. The role also involves enforcing age verification for specific product sales and adhering to all company policies and procedures.

Requirements

• High school diploma or working towards completion
• Friendly enthusiastic and customer service focused
• Takes pride in their work
• Superior customer service skills with a desire to be part of a performance-driven team
• Must be able to communicate clearly and effectively with customers and coworkers
• Ability to stand for long periods of time
• Must be able to work night shifts and weekends and holidays
• The successful candidate will be required to successfully pass the Retail Smart Serve course if not already certified.

Nice To Haves

• Smart Serve Certification an asset
• Previous experience in customer service/retail preferred

Responsibilities

• Providing prompt, efficient and courteous customer service to all customers.
• Maintaining a clean, safe, customer friendly work environment.
• Ensure all exterior store conditions are maintained to enhance the properties curb appeal.
• Ensure accurate operation of cashier systems.
• Ensure all paperwork submitted is accurate and balanced.
• Adhere to all company policies and procedures as prescribed.
• Enforcing age verification for the sales of tobacco, lottery and alcohol products.

Benefits

• Career growth and development through on-the-job training, professional courses, and peer learning
• Pay: $17.60 per hour. Night shift (11pm-7am) premium of $0.52 per hour.
• Employee & Customer Referral Programs
• Employee Perks Programs
• Employer Provided Uniforms and Personal Protective Equipment (PPE)
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED