Customer Service Representative
Schar Heating & Cooling, Inc.•Rittman, OH
•Onsite
About The Position
To provide top-quality customer service for phone, message, email, and online inquiries. This includes collaboration with appointment center team to schedule appointments on inbound and outbound calls. This position will also include various administrative tasks.
Requirements
- At least some customer service experience
- High personal integrity
- Clean criminal record
- Drug free
- Professional appearance required
- Must be able to be honest, no matter what
- Motivated work ethic
- Desire to learn
- High school or equivalent (Required)
Nice To Haves
- Experience & training in customer service and/or the HVAC field
- Scheduling and problem solving skills
- Customer or coworker references
- Experience & training in phone etiquette
- Experience with ServiceTitan
Responsibilities
- Provide top-quality customer service for phone, message, email, and online inquiries.
- Collaborate with the appointment center team to schedule appointments on inbound and outbound calls.
- Perform various administrative tasks.
Benefits
- Competitive pay
- Year-round employment
- Advancement opportunities
- Training opportunities
- Paid holidays and vacation days
- Performance based incentives
- Overtime based on 8 hour day
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
