Customer Service Rep(07426) - 14154 Steel Creek Rd Suite 150
About The Position
Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience. We are a family-owned Domino's franchise based out of Charlotte, NC, and pride ourselves on being the #1 pizza brand in the Charlotte and Raleigh markets. Our employees love working for us because they enjoy being part of something bigger than just their store. We are a group of 1,500 employees who have pizza sauce running through our veins. Domino’s has always provided exceptional opportunity for growth and this remains the backbone of our long-term success. Whether you aspire to be an owner or wish to advance into a management position we are here to help you reach your goals.
Requirements
- A positive attitude and passion for providing outstanding customer service
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong problem-solving skills and a knack for finding solutions
- Basic computer skills and familiarity with point-of-sale systems
- Must be at least 16 years of age.
Nice To Haves
- A love for pizza is a definite plus!
Responsibilities
- Taking phone orders with accuracy and efficiency
- Providing excellent customer service with a smile (even over the phone!)
- Answering customer questions about our menu, promotions, and delivery services
- Addressing and resolving customer concerns with patience and understanding
- Working as part of a team to ensure smooth operations and happy customers
- Making Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures.
- Maintaining 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
- Working with Hustle and Energy with a fast-paced and efficient work style.
- Being friendly and having a smile with all customers.
Benefits
- Health Insurance for eligible employees
- Paid Time Off for eligible employees
- 401k for eligible employees
- 50% off pizza
- Referral Bonus
- Career Development
- Flexible Schedules
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
