Customer Service Rep(08858) - 2900 Derita Rd Suite 10

Domino's Franchise•Concord, NC

11h•Onsite

About The Position

Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience. We are a family-owned Domino's franchise based out of Charlotte, NC, and pride ourselves on being the #1 pizza brand in the Charlotte and Raleigh markets. Our employees enjoy being part of something bigger than just their store, and we offer exceptional opportunity for growth, whether you aspire to be an owner or wish to advance into a management position.

Requirements

A positive attitude and passion for providing outstanding customer service
Excellent communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Strong problem-solving skills and a knack for finding solutions
Basic computer skills and familiarity with point-of-sale systems
Must be at least 16 years of age.

Nice To Haves

A love for pizza is a definite plus!

Responsibilities

Taking phone orders with accuracy and efficiency
Providing excellent customer service with a smile (even over the phone!)
Answering customer questions about our menu, promotions, and delivery services
Addressing and resolving customer concerns with patience and understanding
Working as part of a team to ensure smooth operations and happy customers
Making Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures.
Maintaining 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
Working with Hustle and Energy to maintain a fast-paced and efficient work style.
Being friendly and having a smile with all customers.