Customer Service Rep(08834) - 12925 Albemarle Rd

Domino's Franchise•Charlotte, NC

11d

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, North Carolina, is hiring a friendly and enthusiastic Customer Service Representative. The role serves as a voice of the company by taking customer orders, answering questions, and helping ensure a positive customer experience. The representative works as part of a team in a fast-paced setting and is expected to follow Domino’s pizza-making standards, maintain the required appearance and dress code, and represent the brand positively. The company describes its guiding principles as the Golden Rule, teamwork, and enthusiasm, and highlights opportunities for employees to grow and advance within the company. Compensation is $10–$12 an hour. Benefits are available to eligible employees where specified.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and ability to find solutions.
Basic computer skills and familiarity with point-of-sale systems.
Must follow Domino’s pizza-making standards and procedures.
Must maintain a clean, professional appearance and adhere to the Domino’s dress code.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service and maintain a positive attitude with customers.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and customer satisfaction.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean, professional appearance, follow the Domino’s dress code, and represent the brand positively.
Work efficiently in a fast-paced environment.