Peoples Bank Customer Service Representative (Bank Teller)

Peoples Bank•Everson, WA

8d•Onsite

About The Position

As a Customer Service Representative, you will provide new and existing customers with high quality service and specialize in assessing customer needs. You will be able to perform teller transactions and maintenance with high regard to detail, anticipate customer needs, and recommend products and services in a professional, courteous, and friendly manner.

Requirements

A High School Diploma, G.E.D. or equivalent.
Enthusiasm for providing a high level of customer service.
A minimum of two years’ customer service and cash handling experience.
Ability to perform multiple tasks simultaneously.
Strong interpersonal skills including professional etiquette and service mentality.
Skilled at business communication, both verbal and written.
A strong professional demeanor and high regard for confidentiality.
Ability to drive to other Peoples Bank locations and off-site for meetings and/or training as required.
Ability to model the Peoples Bank Mission, Vision, and Values.

Nice To Haves

Some experience with Outlook, Word, and Excel preferred.

Responsibilities

Providing our customers with a high level of service.
Accurately processing customer checking, savings, loan, and CD transactions.
Performing customer and account level maintenance.
Processing customer inquiries such as account, loan, debit card, account transfers, and research requests.
Assessing customer needs and making product/service recommendations or appropriately refer to our banking partners.