Customer Service Representative
Advance Financial•Paris, TN
•$16 - $24•Onsite
About The Position
At Advance Financial, our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service.
Requirements
- Bilingual (English & Spanish)
- High School Graduate or equivalent
- Computer proficiency required
- Must be willing to work in an environment where performance will be measured and judged
- Must have reliable transportation and travel to a variety of locations in order to meet staffing demands
- Excellent sales skills focused on growing the company
Nice To Haves
- Phone Customer Service experience preferred
- Experience in service-related field (cash handling experience preferred)
Responsibilities
- Assist customers online, in person, and over the phone
- Welcome customers and work to provide the best customer experience possible
- Accurately assist customers with loan application to completion
- Work with team leads to meet and exceed monthly goals
- Use company best practices to provide consistent and amazing customer service
- Listen and be able to build relationships with your customers and teammates
- Participates in ongoing learning and development
Benefits
- $16-$24 per hour
- $500 Sign-on Bonus paid after 90 days of employment
- Generous PTO and paid time off to volunteer
- Paid parental leave
- 100% company-paid health insurance
- 401k with 5% company match
- Student Loan Repayment Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
