Customer Service Representataive

Ultradent Products, Inc. • Salt Lake City, UT

3d • Hybrid

About The Position

Ultradent, a global name in oral health care, is seeking experienced, talented Customer Service Representatives to join their in-house customer service team. This role involves managing a high volume of customer service calls with a focus on sales, cross-selling/up-selling, educating customers on products, and providing technical support. The position requires collaboration with the outside sales force. While the role is primarily remote, in-house live trainings at headquarters will be required. The shift is Monday through Friday from 7:30 AM to 4:00 PM. Compensation is $22.25/hour. Ultradent emphasizes a positive, can-do attitude and a drive to meet company sales and customer service goals. They are an Equal Opportunity Employer with a global culture that embraces diversity and inclusion, guided by core values of Integrity, care, quality, innovation, and hard work.

Requirements

• A POSITIVE CAN DO ATTITUDE!
• Must be driven to meet company sales and customer service goals
• Excellent communication and organizational skills
• Basic math and computer skills
• 1-2 years of phone sales experience is ideal

Nice To Haves

• Dental industry background is a plus

Responsibilities

• Manage high volume of customer service calls with a focus on sales
• Cross Selling/Up Selling to and educating customers on products through inbound calls
• Providing technical support to customers on product related questions
• Work closely with our outside sales force

Benefits

• Medical/Dental & Other Insurances (eligible the first of month after 60 days)
• Health Savings Account with employer contribution
• 401K Plan with employer matching contribution
• Employee access to discounted Ultradent products
• Excellent Paid Time Off (PTO) and Medical Time Off (MTO) account to support medical and military events
• Five days paid between Christmas and New Years
• Education Assistance
• Onsite Fitness Center

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees