Traveling Customer Service Rep - Waupaca/Iola/Wautoma/Pardeeville

BANK FIRST • Waupaca, WI

8d • Onsite

About The Position

As a CSR, you’re the face of the bank, building relationships, solving problems, and helping guests achieve their financial goals. You’ll handle teller transactions, open and maintain accounts, and provide exceptional service with professionalism and care. Bank First is consistently ranked among the top-performing banks in the U.S. and Wisconsin, and recognized by American Banker as one of the “Best Banks to Work For”. We combine professional excellence with a culture that truly values people. When you join Bank First, you’re joining a team that invests in your growth, supports your well-being, and celebrates your contributions. Imagine a workplace where your career growth is supported through training, mentoring, and advancement opportunities, flexibility allows you to balance work and life without compromise, your contributions directly impact guests and communities you care about, and you’re part of a culture built on respect, collaboration, and empowerment. At Bank First, you don’t just fill a role—you make a difference. Every interaction matters, and every team member helps shape the experience our guests love.

Requirements

• High school diploma or equivalent
• Customer service experience required
• Cash handling preferred
• Strong communication and interpersonal skills
• Proficiency in Microsoft Word and Excel
• Excellent organizational skills

Responsibilities

• Open and maintain deposit accounts (checking, savings, CDs, IRAs, HSAs)
• Process teller transactions and balance your cash drawer accurately
• Update customer information and assist with account research
• Help guests with fraud or unauthorized transactions
• Manage debit card requests and safe deposit box services
• Prepare wire transfer documents
• Follow bank policies and federal regulations

Benefits

• Training
• Mentoring
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED