Seasonal Customer Service Representative - Myrtle Beach Airport

Enterprise Holdings • Myrtle Beach, SC

1d • $18 - $24 • Onsite

About The Position

National and Alamo has exciting opportunities for Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. The seasonal window ends on or before November 11, 2026 and cannot exceed 180 days. The start date will be on or after March 3, 2026. This position pays up to $23.96 / hour ($18.20 / hour plus monthly bonus opportunities) based on performance. In a season you can make up to $25,000. This position is located at The Myrtle Beach Airport (MYR)- 1097 Jetport Road Myrtle Beach, SC 29577.

Requirements

• Must have a minimum of 1 year prior customer service retail or administrative support experience
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be at least 18 years of age
• High School Diploma or G.E.D. required

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner
• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
• Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
• Place outgoing calls for callback management, and miscellaneous calls as assigned
• Assist to assess condition of rental upon return
• Notify Management of any known customer problems
• Notify Management of any known vehicle problems and any required vehicle maintenance
• Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED