Customer Service Representative
Hunter Recruitment Advisors•Madison, OH
•Onsite
About The Position
Hearn Plumbing, Heating & Air is seeking a full-time Customer Service Representative who is looking for a vibrant, supportive career with endless possibilities. The company offers competitive pay and benefits, and emphasizes strong family values of service, integrity, and trust. They prioritize the personal growth and well-being of their staff, aiming to be the best place for success. The role is ideal for someone passionate about exceptional communication, thriving in a fast-paced environment, and being part of a dedicated team.
Requirements
- Basic computer skills
- Excellent customer service skills
- Excellent phone skills
Nice To Haves
- Knowledge of Microsoft Excel
Responsibilities
- Engage with clients via phone, email, and text with professionalism and warmth.
- Ensure the schedule remains full by providing exceptional service and support.
- Manage various office tasks to ensure smooth operations.
- Educate clients about services and assist them in making informed decisions.
- Ensure every customer's experience is a positive one.
- Contribute to the smooth operation of a busy office.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off (PTO)
- Paid holidays
- Winter and summer team events
- Free coffee from our local coffee shop
- Uniforms
- Company-provided tools for technicians
- Opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
