Customer Service Representative (Track and Trace)

Quarterback Transportation • Toronto, ON

2d • CA$40,000 - CA$43,000

About The Position

At Quarterback Transportation, we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team. By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gain knowledge and skills to help you get to the next level. We are looking for an outgoing, determined, and driven Customer Service Representative to join our expanding team! Quarterback Transportation is a fast growing freight brokerage and third party logistics provider with offices in Toronto, ON, and Cincinnati, OH. We have been considered one of GROWTH 500’s fastest growing companies for the past five years. We specialize in truckload shipments of dry, specialized, and temperature controlled products across North America. Our team is made up of dynamic, friendly, fun, risk taking people who want to help us continue our growth into the future!

Requirements

• 2+ years customer service experience is preferred
• Strong command of the English language
• Excellent computer and typing skills
• Must have good phone etiquette and be personable over the phone
• Ability to work in a team environment

Responsibilities

• Track customer orders
• Provide excellent customer support
• Accurately update and maintain spreadsheets
• Data management
• Consistently meet customers’ needs
• Sales and dispatch coordination

Benefits

• Competitive compensation package
• Comprehensive benefit package
• Growing, fast-paced company with opportunity for advancement
• Strong team-oriented culture with numerous events organized throughout the year
• Game room
• Gym membership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed