Customer Service Representative
TEKsystems•Ashland, VA
•$19 - $19•Remote
About The Position
As a Customer Service Representative, you will be taking calls for delivery and payments. This position requires exceptional customer service skills to address service needs, billing, and transaction inquiries via a high volume of inbound calls. This is a remote, contract position that will support the team during their busiest season.
Requirements
- At least 3 years of customer service experience.
- Ideally in a remote capacity working as a call center rep.
- An effective communicator who understands the importance of listening and being empathetic.
- Problems solving skills and a passion to create customer satisfaction.
- Previous customer service experience.
- Knowledge of basic office equipment and Office 365.
Nice To Haves
- Bi-lingual (Spanish) a plus but not required.
Responsibilities
- Taking calls for delivery and payments.
- Addressing service needs, billing, and transaction inquiries via a high volume of inbound calls.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
