Customer Service Representative (Part-time) - Republic Master Chefs

Atm Jobs • Long Beach, CA

1d • Onsite

About The Position

Customer Service Representative provides customer support and service to meet the needs of our Republic Master Chefs customers. Resolves issues and addresses needs fairly and effectively, while demonstrating Republic Master Chef’s values in their actions. Provides product and service information and identifies opportunities to improve our members' and providers' experiences.

Requirements

• Associate’s degree or equivalent combination of education and experience
• Ability to communicate effectively with a diverse group of people
• Ability to work independently and to oversee the work of others
• Excellent oral and written communication and training delivery skills
• Knowledge of processing and protocols of the production plant
• Results-oriented and driven work style
• Basic understanding of records, inventories, and other routine documentation used in the production plant

Responsibilities

• Provides excellent customer service
• Accurately documents all calls.
• Engages and collaborates with other departments
• Demonstrates personal responsibility and accountability by meeting attendance and schedule adherence expectations
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree