Customer Service Representative
Turtle and Hughes•Franklin Township, NJ
•$19 - $20
About The Position
The Customer Service Representative will utilize best practices by adding value to customers by providing excellent customer service across all components of the branch operations to include sales, vendor management and product information.
Requirements
- High School Diploma or equivalent
- Experience in customer service
- Microsoft Word and Excel experience preferred
- Strong customer service skills
- Pleasant phone demeanor
- Ability to multi-task
- Ability to be flexible
- Draft and respond to emails in a professional manner
Responsibilities
- Phone contact with customers
- Scheduling customer returns
- Processing refused orders
- Resolving inbound receiving discrepancies
- Assist with vendor problems
- Coordinate office billing
- Use knowledge of electrical products
- Complete sales and orders and manage payments
Benefits
- 401(k) plan
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays
- Vacation
- Employee negotiated discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
