Customer Service Rep(07051) - 19653 7th Avenue NE

Domino's Franchise•Poulsbo, WA

4h•Onsite

About The Position

The Customer Service Representative serves customers in a Domino’s store and helps ensure a positive experience. The role involves taking orders, preparing pizzas and shaping dough, checking ingredient freshness and finished-product quality, processing transactions, and keeping the store clean. Team members may also unload and stock deliveries and perform other store tasks.

Requirements

Ability to communicate with customers by telephone and talk and hear effectively.
Near- and mid-range vision for most in-store tasks and depth perception.
Ability to differentiate between hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical demands of the role, including standing and walking for most tasks; lifting deliveries weighing up to 50 pounds; carrying supplies; pushing or pulling trays on dollies; occasional stair or ladder use; and bending, crouching, or squatting.
Ability to work around varying weather conditions during outside tasks, temperatures from 36 degrees in the cooler to 90 degrees or above in some work areas, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

Take customer orders and ensure customers receive what they ordered.
Prepare pizzas and shape pizza dough.
Provide a positive customer experience.
Check that ingredients are fresh and pizzas meet quality standards.
Process transactions and make change.
Help maintain a clean store.
Unload deliveries and stock ingredients and supplies.
Perform occasional tasks such as changing prices on signs, washing walls, and maintenance.