Customer Service Representative for Industrial Machinery
Better Engineering•Bel Air, MD
•Onsite
About The Position
Better Engineering is a custom industrial machine builder located in Joppa, MD seeking a qualified Customer Service Representative. This position is responsible for processing spare part orders and working with clients to troubleshoot/resolve machine issues.
Requirements
- 3+ years customer service experience
- 3+ years processing parts orders
- 3+ years working in CRM and/or ERP software
- Strong familiarity with industrial machinery/componentry
- Basic understanding of electrical circuitry
Responsibilities
- Processing spare part orders
- Working with clients to troubleshoot/resolve machine issues
Benefits
- 401(k) w/ matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
