About The Position

Hallmark Aviation is seeking CUSTOMER SERVICE REPRESENTATIVES to provide exceptional service to our world-class international airlines at LAX airport. This role involves performing a broad range of duties depending on location and service demands while delivering a high-quality product. Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals, and other areas within the airport. The position requires constant passenger & crew interaction and resolving issues with flight activity to ensure on-time departure. Some cash handling transactions, manifests, and labeling are also part of the duties.

Requirements

  • At least 18 years old
  • High School Diploma or G.E.D.
  • English proficient
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp and pick up items
  • Occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures
  • Must be able to Read, Write and Communicate in English

Nice To Haves

  • Bilingual speakers needed
  • Additional Languages a Plus!

Responsibilities

  • Perform a broad range of duties depending on location and service demands while delivering a high-quality product
  • Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
  • Constant passenger & crew interaction
  • Resolve issues with flight activity to ensure on-time departure
  • Some cash handling transactions, manifests, and labeling

Benefits

  • Medical Benefits
  • dental
  • vision
  • 401k
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