Customer Service Rep(08856) - 110-7 West King Street

Domino's Franchise•Kings Mountain, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, North Carolina, is hiring a friendly and enthusiastic Customer Service Representative. The role involves serving as a customer-facing representative of the company, taking orders, answering questions, and helping ensure customers have a positive experience. The representative also works with the team to support smooth store operations. The position requires following Domino’s pizza-making standards and procedures, maintaining a clean and professional appearance in accordance with the dress code, working efficiently in a fast-paced environment, and treating customers with friendliness and a positive attitude. The company describes opportunities for career growth and advancement.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Work with hustle and energy.
Be friendly and maintain a positive attitude with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and positive customer experiences.
Prepare pizzas according to Domino’s standards and procedures.
Maintain a clean and professional appearance in accordance with the Domino’s dress code.