Customer Service Representative

Pike Insurance Services • Whitefish, MT

13d • Onsite

About The Position

We are seeking a dedicated and friendly Customer Service Representative to join our team in Whitefish, MT. This part-time role focuses on providing exceptional support to our clients, primarily in the insurance sector. The ideal candidate will have strong communication skills, a customer-first attitude, and the ability to handle inquiries and returns efficiently.

Requirements

• Previous experience as a Customer Service Representative, preferably in insurance.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Proficient with computer systems and customer service software.
• Reliable and able to work part-time hours as scheduled.

Nice To Haves

• Experience in insurance

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Assist customers with insurance-related questions, claims, and policy information.
• Process returns and handle related documentation accurately and timely.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to resolve customer issues effectively.
• Provide product and service information to customers to enhance their experience.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed