Customer Servoce Representative

Amrize•Eagan, MN

16d•Onsite

About The Position

Amrize is looking for a Part-time (Seasonal) Customer Service Representative to join our team. You will help deliver an exceptional experience for our customers. In this role, you’ll support the full order lifecycle - entering orders, resolving issues, coordinating with internal teams, and ensuring customers receive accurate, timely information. Your ability to problem-solve, stay organized, and communicate clearly will make you a trusted partner to our customers and teammates.

Requirements

Must have strong interpersonal and customer service skills and be able to effectively communicate with customers, dispatchers and drivers to facilitate accomplishment of the job (Fluent in Spanish a plus)
Must have excellent logistical, planning and leadership abilities
Organized and strong attention to details
Successful candidates must adhere to all safety protocols and proper use of Holcim Approved Personal Protection Equipment (“PPE”), including but not limited to respirators. Employee that are required to war respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.

Nice To Haves

Fluent in Spanish

Responsibilities

Order Entry & Customer Support
Ensure orders are accurate, complete, and aligned with product specifications.
Identify and correct incomplete or inaccurate customer submissions.
Navigate all required systems with confidence.
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors
Other duties as circumstances warrant

Benefits

Competitive salary
Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
Employee Stock Purchase Plan
Medical, Dental, Disability and Life Insurance
Holistic Health & Well-being programs
Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
Vision and other Voluntary benefits and discounts
Paid time off & paid holidays
Paid Parental Leave (maternity & paternity)
Educational Assistance Program
Dress for your day